Our Funeral Directors in New Malden

182 High Street, New Malden, KT3 4ES

020 8942 1978

Lines open 24 hours a day

Frederick W Paine Funeral Directors New Malden

About our New Malden funeral home

We are Frederick W. Paine Funeral Directors in New Malden and we have supported our local community since 1886. We want to help you arrange a fitting farewell for your loved one and we will work closely with you to ensure everything is just as you want it to be.

We moved to our current funeral home on High Street in 1935. Our funeral home is tastefully decorated and designed to be warm and welcoming, so that you will be comfortable and feel at ease when you visit us. We also have a Chapel of Rest which you can use to spend time alone with your loved one in the time leading up to the funeral.

We are here to advise and guide you during this difficult time and we will do everything we can to make things easier for you and your family. You can call us at any time.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans

To arrange a funeral for your loved one, please call our funeral home on 020 8942 1978 today.

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Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UKs finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.

99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.
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Our services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List, Additional Options Price List and Crematoria Prices.
A tailored funeral

The Attended Funeral

The Attended Funeral provides a tailored and dignified goodbye for your loved one. Whether traditional or contemporary, you can pay your respects in the supportive company of family and friends.

  • The Attended Funeral£3445
  • (includes our Park Coffin)-
  • Plus estimated third party costs for cost of cremation and attendance of a celebrant or minister£899
  • Total estimated cost excl. optional extras£4344
The estimated costs shown are for cremation only. Please call us if you would like to discuss a burial.
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The Unattended Funeral

The Unattended Funeral is a lower cost option that allows family and friends to remember your loved one in their own way, without the need for a traditional service or ceremony.

  • The Unattended Funeral£1495
  • (includes our Park Coffin)-
  • (Includes cost of cremation)£0
  • Total estimated cost excl. optional extras£1495
The estimated costs shown are for an unattended cremation. Please call us if you would like to discuss a burial.
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Memorials

Commemorate your loved one's life with a Memorial to keep their memory alive. Choose from a variety of options, from headstones, urns to memorial plaques, vases, benches, statues, jewellery, and more, allowing you to create something special that reflects their life, love, and cherished memories.

Where to find us

Contact

Speak to our team 24 hours a day on 020 8942 1978

Our Address

182 High Street, New Malden, KT3 4ES

Get Directions

Funeral home opening times

  • Monday0900 - 1700
  • Tuesday0900 - 1700
  • Wednesday0900 - 1700
  • Thursday0900 - 1700
  • Friday0900 - 1700
  • SaturdayBy appointment only
  • SundayClosed

Directions and parking

We are close to the fountain roundabout, next to the Watchman's public house. There is limited free parking on the High Street, and paid parking at the community centre for £1.20 per hour.

020 8942 1978
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Supporting you along the way

We understand that there is a lot to think about, so if you do need assistance with your loved one's funeral arrangements, our funeral experts will offer you all the support you need.

What to do when someone dies

What to do when someone dies

It’s perfectly normal to be unsure of what you need to do following the death of a loved one. These step-by-step guides will carefully explain everything you need to when someone dies, helping you through each stage of the process.

Planning a funeral

Planning a funeral

Our guides on planning a funeral will ensure your loved one's send off is a personal and unique celebration of their life. We will explain how our Funeral Directors will help you plan a funeral service and support you at every stage.

The day of the funeral

The day of the funeral

This guide will explain what happens at a funeral; including the funeral procession, funeral service, committal service and the wake. We will be here to help you through every step of the journey.

Frequently asked questions

When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.

You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.

Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.

If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.

Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.

We are a member of the National Association of Funeral Directors and as such we abide by The Funeral Director Code. We also have a legal obligation to try and ensure the person who is arranging a funeral has the right to do so, or has permission from those who do.

If you are aware that someone has been appointed as the administrator, you should only arrange the funeral with this person's agreement.

If there is no Will or Letters of Administration, then the responsibility would pass to the next of kin.

A Memorial is a way of creating a lasting memory to help remember a loved one.

Dignity has been established for over 200 years and is one of the UK's leading providers of Funerals and with an 'Excellent' Trustpilot rating (02/24). We are proud to help our customers every year with a diverse range of Memorial products and services to help remember their loved ones.

We offer a wide range of products – from traditional headstones, kerb sets, urns and benches to remembrance trees, plaques and vases. We also offer more personal and modern options such as jewellery, pin badges and photo related memorial products. As well as completely customised items.To organise your Memorial contact us on 020 8942 1978

From 9 September 2024, there will no longer be a doctor's fee in England and Wales when arranging a funeral. This is because from this date, all deaths in England and Wales will be independently viewed, either by a relevant coroner or by a Medical Examiner and the cost will be met by the NHS.

A Medical Examiner is a specifically trained independent senior doctor who will scrutinise all deaths across a local area that do not fall under the coroner's jurisdiction. By providing a greater level of scrutiny over the cause of deaths; it is hoped that the introduction of Medical Examiners will make it less likely that unnatural causes of death will go unnoticed; that the number of deaths unnecessarily referred to the coroner will be reduced and that national data about causes of death will be captured with greater accuracy.

Medical Examiners, or Medical Examiner Officers, will also be available to meet with families, or their representatives, if they wish to discuss the cause of death.

Our reviews

4.92
based on 38 reviews

I needed to arrange the funeral for my Partner. Rowan Molyneux-Roberts at Frederick Paine, New Malden was very efficient, helpful and sympathetic. The entire process including drafting the Funeral Service booklet, organising the music and the photo slide show was made very easy for me at a difficult time. Rowan's recommendation of a particular Celebrant also proved to be excellent.

I thoroughly recommend Rowan and her colleagues.

Richard Seeley

We cannot thank everyone at Frederick W Paine enough for the way they handled our father’s funeral. From lovely Rowan who walked us through the funeral arrangements, to Becky our amazing celebrant and of course Mark our funeral director and his team who made sure we were all looked after on the day. We really couldn’t have asked for anything more. Thank you.

Excellent service from the whole team, Rowan was amazing in every way & Brian the celebrant was too. Thank you so much to everyone.

Excellent service from start to finish, Rowan gave us Excellent advice this was the 1st time I had to arrange a funeral,also Mark the funeral director at the service was a great help and a special mention to the celebrant Jill who put my sisters life into loverly words.

Wonderful service from start to finish: so caring and compassionate. Everything taken care of, and everything went so smoothly, the service was perfect, thank you Jill and thank you Rowan you are brilliant and Quentin you are too.

Calls are recorded for monitoring and quality purposes. All calls made to 0800 and 0808 numbers are free of charge whether made from a landline or mobile phone. Dignity Funerals Limited is a company registered in England No. 00041598. VAT registered No. 486 6081 14. Registered office: 4 King Edwards Court, King Edwards Square, Sutton Coldfield B73 6AP. Dignity Funerals Limited is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 967130. Please note that the selling and administering of funeral plans is regulated by the Financial Conduct Authority (FCA), however if you are purchasing a funeral without a funeral plan this will not be covered by FCA regulation.